The Ontario homeowner journey for new applicants (effective January 4, 2023)
![](https://natural-resources.canada.ca/sites/nrcan/files/energy/efficiency/housing/journey-step-1.png)
STEP 1: Go to the Enbridge (HER+ program) web page to get started
Select a service organization
Select a service organization
![](https://natural-resources.canada.ca/sites/nrcan/files/energy/efficiency/housing/journey-step-2a.png)
STEP 2A: Pre-retrofit EnerGuide evaluation
Prioritize your renovations
Prioritize your renovations
![](https://natural-resources.canada.ca/sites/nrcan/files/energy/efficiency/housing/journey-step2b.png)
![](https://natural-resources.canada.ca/sites/nrcan/files/energy/efficiency/housing/journey-step-3b.png)
STEP 3: Retrofit your home
Consult your Renovation Upgrade Report (RUR)
Consult your Renovation Upgrade Report (RUR)
![](https://natural-resources.canada.ca/sites/nrcan/files/energy/efficiency/housing/journey-step-4.png)
STEP 4: Post-retrofit EnerGuide evaluation
Your energy advisor will send you the documents by email or mail
Your energy advisor will send you the documents by email or mail